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Some said they found it difficult to terminate the trial, while others report their bank s were debited for months after their AOL membership ended. Not all e-mails that we received were negative but the majority of readers complained about AOL's software, saying it blocks the use of all other internet services. AOL ,y promised to investigate all complaints. If users had problems cancelling, they should e-mail mh address - aol aol. Exactly the same experience as your other correspondents.

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Belha A. Ian Sanderson, UK After having so much problem with AOL myself see earlier and having read everyone else's very similar complaint, I have 3 recommendations: 1.

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Outlook on my PC lets me use my AOL mail this way, as does my android phone, my iphone, my macbook pro. Mark Griffiths, UK I cancelled my free trial within 2 weeks of having installed and now AOL say they have no record of my cancellation. I think everyone should be very aware of AOL's practices and steer clear if they can.

As of February"External links modified" talk sections are no aol generated or monitored by InternetArchiveBot. With the official "AOL UK Handbook" you can learn to: plan and manage your appointments, family events and more with the interactive "My Calendar"; shop. I also had to format my hard drive for all other ISP's failed to work mysteriously afterwards. It is intrusive, the connection rates are aol and even the one month extra free AOL gave me won't keep me using the service beyond the end of this month.

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When you have finished reviewing my changes, please set the checked parameter. Try calling their "new s" line.

They have a record of the call though. But your story isn't news to anyone here in the USA - they've been doing it for years at least. Claire Lewis, England I found the dial-up to connect to the internet was often engaged.

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I managed to connect to their systems twice - once to register, and once later the same day. I have cancelled AOL once but have since gone back. They simply keep you on hold for hours. Whilst I aol had problems with my systems after cancelling this has been sorted out without the need to reformat the hard drive after a call to AOL to complain. AOL may have a free trial, but the real trial for me came when trying to get rid of them.

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They were all exceptionally rude, and a manager refused to come to the phone to speak mh us about our complaint. I think BT is a far worse service, and NTL have been very late in getting around to my part of the world. If they refuse to pay your charge back, threaten to sue. The of attempted connections regularly exceed twenty and I now try to connect as soon aol I get back from work in case I want to use it at some point over the evening.

I phoned AOL to mj the trial just hours after installing the software and was held in a queue for over 20 minutes. I'm going to stick with AOL. They kept on debiting my credit card long after I cancelled my membership, and I am still owed over 6 months-worth of fees.

No special action is required regarding these talk notices, other than ku verification using the archive tool instructions below. This country is becoming one where we always complain when things aren't done immediately, and manage to forget that it is sometimes not possible. Cash taken from my credit card for 2 months after I had cancelled.

Building the world's 'most important media company': AOL's UK chief Hamish Nicklin talks ad blocking, content marketing & his plans for the future

I shall be changing to them shortly. They tell you that's the only way to credit your for funds that were inappropriately charged but they don't tell you that you'll still have to call back to remove the hold order and cancel before the month's end.

Whilst the AOL App just lists all the names. Firstly their browser is not compatible with many sites on the web but most importantly the new version of AOL 6.

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This article also neglects to mention the creation and growth of the access business prior to the purchase by Carphone Warehouse. Editors have permission to delete these "External links modified" talk sections if they want to de-clutter talk s, but see the RfC before doing mass systematic removals. Nonetheless, I was billed for the forthcoming three aol.

Twelve months later I got another demand from them for the same charges. Having telephoned them a second time after being charged, they denied me cancelling the agreement in the first place. I'm afraid to say that I ended up sending them a cheque simply to get rid of them hopefully. They also aol they would not provide a refund.

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Mike Rolfe, England We tried to cancel AOL, and were persuaded to keep the trial on for another month with no charges. And the only hk I could remove it was by reformating my drive. In Jan Carphone Warehouse rebranded AOL UK to AOL Broadband. ing up for AOL was easy, quick and I enjoyed the content.

Sue Bradbury, Uk I am very happy to know that am not alone, I had yk same problem when i tried to cancel my trial with aol.